1. Introduction
This Cookie Notice explains how Margintop Solutions Pvt. Ltd. ("Margintop Solutions", "we", "us", or "our") uses cookies and similar technologies in connection with MDESK, including the marketing website (mdesk.net), the institute administration portal (app.mdesk.net), the teacher attendance app (including the progressive web app), MDESK Counsellor (counsellor.mdesk.net), our free study-abroad assistant and country guides, and related pages that link to this notice (together, the "Sites").
2. What cookies and similar technologies are
Cookies are small data files placed on your computer or mobile device when you visit a website. They can help a site remember you, keep you signed in, store a preference, or understand how the site is used.
A session cookie expires when you close the browser. A persistent cookie stays until it expires or you delete it.
First-party and third-party
- First-party cookies and storage are set by MDESK on our own domains (for example mdesk.net or app.mdesk.net).
- Third-party cookies are set by another company on their domain — for example Google when you use Google Sign-In, or Meta, TikTok, or LinkedIn when you connect a social account in the marketing module.
This notice also covers similar technologies we actually use: browser web storage (local storage and session storage), progressive-web-app cache on the teacher app, and device tokens for push notifications where those are enabled. We do not use Flash cookies or session-replay tools on the Sites today.
3. What we use today
As of the Last Updated date, the marketing website uses Google Analytics 4 to understand how people use the public site (page views, traffic sources, and similar usage signals). We do not use advertising cookies or third-party marketing pixels on mdesk.net. We may also use a small number of essential cookies that the host or browser needs to deliver the page.
The institute portal and teacher app use storage mainly so you can stay signed in and so the product remembers your workspace. That is strictly necessary to run the Service.
Marketing website (mdesk.net)
| Type | What it does | Who sets it | How to control it |
|---|
| Essential | Deliver the public site and keep basic security (for example HTTPS). | MDESK / hosting | Required for the site to load. You can block cookies in the browser; the page may still work. |
| Analytics | Google Analytics 4 measures visits, pages viewed, and how people find the site so we can improve it. Measurement ID G-90NS9MEGXE. | Google | Block third-party cookies or use browser controls / Google’s ad settings. Clearing site data removes first-party analytics storage for this site. |
| Contact form | When you send the contact form, the message is delivered through EmailJS so we can reply. That is a form submission, not an advertising cookie on page load. | EmailJS (on submit) | Do not submit the form. See the Privacy Policy for how we handle messages. |
| WhatsApp / maps / social links | Links that open WhatsApp, Google, or another site are not MDESK cookies. Those services have their own notices once you leave mdesk.net. | The destination site | Do not follow the link, or review that service’s cookie tools. |
Institute portal and teacher app
| Type | What it does | Who sets it | How to control it |
|---|
| Essential — sign-in | Authentication tokens so you stay signed in. These are typically stored in the browser’s local storage, not as an advertising cookie. | MDESK (first-party) | Sign out. Clearing site data also removes the token; you will need to sign in again. |
| Functionality | Preferences such as language, theme, selected institute, and sidebar state, so the workspace looks the same next time. | MDESK (first-party) | Clear site data in the browser. Preferences will reset. |
| Teacher-app cache | The attendance app may cache class lists and marks so teachers can keep working on a poor connection. | MDESK (first-party PWA) | Sign out and clear site data, or remove the app from the home screen. |
| Google Sign-In | If you choose “Sign in with Google”, Google sets cookies on its own domain to complete that login. We receive the account details Google provides (name, email, photo) as described in the Privacy Policy. | Google | Use email/password or teacher ID instead. You can also manage Google’s cookies in your Google account and browser. |
| Push notifications | If notifications are enabled, a device token (FCM) is stored so we can send class or account alerts you asked for. | Google / Firebase, at our instruction | Turn notifications off in the product or in the device settings. |
| Marketing module (optional) | Only if an authorised user connects Facebook, Instagram, TikTok, or LinkedIn. Those platforms set their own cookies on their domains during the connection. MDESK stores access tokens as secrets so scheduled posts can publish. | Meta, TikTok, LinkedIn (when you connect) | Do not connect an account. Disconnect in MDESK and revoke the app in that platform’s settings. |
MDESK Counsellor (study-abroad assistant and guides)
| Type | What it does | Who sets it | How to control it |
|---|
| Essential — human check | A signed session cookie recorded after you pass the human check, so the chat will answer you and so automated abuse is blocked. It does not carry your name. | MDESK (first-party) | Clear site data. You will be asked to pass the check again the next time you send a message. |
| Essential — bot protection | Cloudflare Turnstile runs the human check itself and sets its own storage on Cloudflare’s domain to do so. | Cloudflare | Required before the chat will run. You can still read every country guide without it. |
| Functionality — your chat | Your conversation is kept in your own browser so it survives a page refresh. We do not store the transcript on our servers. | MDESK (first-party, in-browser) | Use the Clear button in the chat, or clear site data. |
| Usage counting | A random visitor ID in local storage lets us count how many people use the assistant and rate-limit misuse. It is not linked to your name, and we do not store your message text against it. | MDESK (first-party) | Clear site data to reset the ID. A new random one is generated next visit. |
4. Categories we do not use today
We list these so the notice stays clear if our practices change. We will update this page before we rely on a new category for the Sites.
Not in use on mdesk.net today
- Advertising or retargeting cookies, including interest-based ads
- Session-replay tools
- Social plugins that drop tracking cookies on the marketing site itself
- Email tracking pixels in marketing campaigns sent from this website
5. Your choices
The marketing website loads Google Analytics after the page becomes interactive. We do not currently show a cookie-preference banner. You can still limit analytics with browser settings, extensions, or Google’s own controls. If the law where you live requires a consent banner for analytics, we will update this notice and add one.
What you can do now
- Sign out of MDESK to clear session tokens.
- Clear cookies and site data for mdesk.net, app.mdesk.net, teacher.mdesk.net, and counsellor.mdesk.net in your browser settings. You will need to sign in again, saved preferences will reset, and the Counsellor will ask you to pass the human check again.
- Block cookies in the browser. The marketing site should still load; the apps may not stay signed in or cache attendance offline. Blocking third-party cookies typically stops Google Analytics from storing identifiers.
- Refuse Google Sign-In and use a password or teacher ID instead.
- Disconnect social accounts in the marketing module and revoke MDESK in that platform’s app settings.
Most browsers accept cookies until you change the setting. Help for common browsers is published by the browser maker (Chrome, Safari, Firefox, Edge). You will need to repeat those settings on each device and browser you use.
6. Changes
We may update this Cookie Notice when we add a provider, a new kind of storage, or a legal duty. We will change the Last Updated date on this page. Material changes that introduce non-essential cookies on the marketing website will also be described in the Privacy Policy.
7. Questions
Margintop Solutions Pvt. Ltd.
- Email: [email protected]
- Subject: [MDesk Privacy] — Cookies
- Registered jurisdiction: Pulchowk, Lalitpur, Nepal